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« doodles on my door | Main | Doug and Jen get married »
Monday
Jul182005

still no harry potter book :-(



Still no Harry Potter book.

I was unable to find a phone number for Amazon, so used their Feedback form. (Yeah, I know...what are the chances they'll actually read it?)

I phoned Canada Post and found out from the package tracking service that my package was shipped today. I waited to speak to an actual human being to find out what was going on. As soon as I mentioned "Harry Potter", the Canada Post employee laughed. I asked why. He told me it was because he had already received a bunch of calls from customers that morning about their Harry Potter books.

I told him that I had received e-mail from Amazon assuring me that my book was shipped last Friday. He gave a rather long and rambling explanation that made no sense meant to explain why my book wasn't shipped until today, something to do with too many books to be shipped and not enough trucks.

!!!???

I pointed out that at least one person in my condo building had already received their Harry Potter book. He paused, then admitted that there had been some problem with my particular shipment and he didn't know why, but quickly went on to say that I "was one of the lucky ones" because I would receive my book later today while others whose books hadn't been shipped would have to wait until tomorrow. Then he laughed again (a bit more nervously) and said that he could understand why everyone was so excited about the new Harry Potter because it was a very good book.

I was tempted to say, I WOULDN'T KNOW SINCE I HAVEN'T RECEIVED MINE YET but I didn't. Yes, I regret that now.

Sum of my experience so far:

Despite the hefty 40% discount (which was what tempted me in the first place), I will never order another Harry Potter book from Amazon again, or any other book that I am desperate to get in a timely fashion.

I was not impressed by the response from the Canada Post employee, who seemed to think the whole thing was a big joke.

I will wait until the end of today to see if I get any response from Amazon. I'm especially interested in hearing why they told me the book had shipped when it hadn't. Also interested if my Harry Potter book does actually arrive today.

Meanwhile, here's a pic that Craig sent me of our friend Doug (the one who got married yesterday) from the Mississauga Times in 1986. Yes, he actually did pose for this :-D ...




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